Insurance Billing Specialist

Posted On: October 29, 2019


Do you like interacting with people? If you are looking to join a growing optical company and make full use of your talents and capabilities, then this could be the perfect fit for you!

We are looking for a Insurance Billing Specialist to join our already awesome team, one with a strong desire to utilize their expertise and multi-tasking skills to ensure our patients have an exceptional experience. Eye and Ear is constantly cultivating their knowledge base to be able to educate and deliver a top tier customer experience. So if this sounds like you Apply Today!!

Our staff at Eye & Ear wants to make your experience exceptional. We will go above and beyond to make sure your vision needs are met. Our distinguished team provides the best care and service to every patient. Our Reception staff provides a cheerful friendly environment, making our patient feel comfortable and at home.

Open Position – Insurance Biller


Effectively work with multiple carriers.
Handle all incoming claim calls from patients.
Verify contact information with each patient contact and update patient information when necessary.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products offered and how to bill them properly to carriers.
Keeping track of patient data over multiple visits.
Using correct codes to bill insurance carriers.
Learn and understand insurance guidelines, the claims submission process and procedures.
Analyzing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges billed.
Process rejections by either making accounts private and generating a letter of rejection to patient or correcting any billing error and resubmitting claims to third-party insurance carriers.
Works with physician or medical record staff to ensure that correct diagnosis/procedures are reported to insurance carriers.
Provide exceptional customer service.
Assist receptionists with insurance eligibility and plan specifics questions that can help answer and questions patients might have.


Must have the ability to travel between office locations.
Must have the ability to sit for long periods of time.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up responsibly.
Excellent Communication/interpersonal skills.
Confident Team Player that always tries to be more effective.
Must be highly efficient and self-motivated to do your best.
Expeditious computer abilities.
Problem-Solving capabilities.
Works well with other staff members with a positive attitude.
Be equipped with great listening skills.

Successful completion of high school diploma (required).
Courses or experience in insurance billing, data processing and medical terminology (preferred but not required).
Experience in Optical billing and Optometry preferred
Officemate Experience preferred

Job Types: Full-time


  • Attach a cover letter if applicable.
    Accepted file types: doc, jpg, pdf.

  • U.S. Equal Opportunity Employment Information (Completion is voluntary)

    Individuals seeking employment at Helix are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

    Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

  • Race & Ethnicity Definitions
  • If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

    A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

    An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

    An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

  • Voluntary Self-Identification of Disability

    Why are you being asked to complete this form?

    Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

    If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

    How do I know if I have a disability?

    You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

    Disabilities include, but are not limited to:

    • Blindness
    • Deafness
    • Cancer
    • Diabetes
    • Epilepsy
    • Autism
    • Cerebral palsy
    • HIV/AIDS
    • Schizophrenia
    • Muscular dystrophy
    • Bipolar disorder
    • Major depression
    • Multiple Sclerosis (MS)
    • Missing limbs or partially missing limbs
    • Obsessive compulsive disorder (OCD)
    • Impairments requiring the use of a wheelchair
    • Intellectual disability (previously called mental retardation)
  • Reasonable Accommodation Notice

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

    1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

    PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.