Why You’ll Love this Job

Do you like interacting with people? If you are looking to join a growing optical company and make full use of your talents and capabilities, then this could be the perfect fit for you!

We are looking for a Front Desk Coordinator to join our already awesome team, one with a strong desire to utilize their expertise and multi-tasking skills to ensure our patients have an exceptional experience. Eye and Ear is constantly cultivating their knowledge base to be able to educate and deliver a top tier customer experience. So if this sounds like you Apply Today!!

Responsibilities

• Greet and assist all patients initially as they enter the clinic.
• Answer the phones
• Make Appointments and coordinate appointments
• Check in patients & Check Out Patients (copy ID’s and insurance cards)
• Insurance verifications
• Direct patient flow through the rest of the clinic
• Sale and dispense of  contact lenses
• Checkout all clinic patients out.
• Ensure all information is accurate
• Reconcile all monies
• Prepare referrals, work and/or school excuse letters, written prescriptions for providers to sign and staffs consult letters to primary care provider.
• Order office supplies.

Skills & Qualifications

PREFERRED SKILLS 

• Proven customer service skills required in order to create, maintain, and enhance patient relationships
• Strong sales ability
• Have an eye for fashion
• High level of initiative and works well in a team environment
• Excellent written and oral communication skills
• Computer literate

EDUCATION AND EXPERIENCE

Required: 

• High School diploma

Why You’ll Love this Job

Do you like interacting with people? If you are looking to join a growing optical company and make full use of your talents and capabilities, then this could be the perfect fit for you!

We are looking for an Optician to join our already awesome team, one with a strong desire to utilize their expertise and multi-tasking skills to ensure our patients have an exceptional experience. Eye and Ear is constantly cultivating their knowledge base to be able to educate and deliver a top tier customer experience. So if this sounds like you Apply Today!!

Responsibilities

• Oversight of the merchandising of frames, spectacle lenses and eyewear accessories
• Ensure that the practice’s optical quality standards are met
• Manage all aspects of eyewear orders and patient pickup
• Work with patient in adaptation of their lenses
• Adjustment and minor eyeglass repair
• Interpretation of prescriptions written by ophthalmologists and optometrists
• Collection of eye measurements including corneal width and thickness
• Helping clients select eyeglass and lens treatments including tints and coatings
• Creating work orders for lab technicians to ensure delivery of the proper lenses
• Adjusting eyeglasses to ensure a proper fit
• Repairing broken frames
• Educating clients on proper eyeglass and contact lens care
• Keeping track of orders, prescriptions, and inventory

Skills & Qualifications

PREFERRED SKILLS 

• Proven customer service skills required in order to create, maintain, and enhance patient relationships
• Strong sales ability
• Have an eye for fashion
• High level of initiative and works well in a team environment
• Excellent written and oral communication skills
• Computer literate

EDUCATION AND EXPERIENCE

Required: 

• High School diploma

Preferred: 

• Prior experience as an Optician or in the optical industry